Welcome to LIVIA Medspa and Wellness. By accessing our website or using our services, you agree to be bound by these Terms of Service. Please read them carefully before proceeding.

1. Services

LIVIA Medspa and Wellness provides medical aesthetic treatments, regenerative medicine services, IV therapy, weight management protocols, and skincare products. All medical services are performed by or under the supervision of licensed healthcare practitioners.

2. Eligibility

You must be at least 18 years of age to use our services independently. Minors may receive services only with the written consent and presence of a parent or legal guardian. We reserve the right to refuse service to any individual at our discretion.

3. Appointments & Cancellations

• All appointments are by scheduling only and subject to availability.
• We require a minimum of 24 hours notice for cancellations or rescheduling.
• Late cancellations (less than 24 hours) or no-shows may incur a fee of up to the full consultation cost.
• We reserve the right to require a deposit for certain treatments, which may be non-refundable in the event of a late cancellation.

4. Informed Consent

Prior to any medical or aesthetic procedure, you will be asked to review and sign an informed consent form. This document outlines the nature of the procedure, potential risks, expected outcomes, and alternative options. Proceeding with treatment constitutes your acknowledgment and acceptance of these terms.

5. Payment Terms

• Payment is due at the time of service unless otherwise arranged.
• We accept major credit cards, debit cards, and select financing options.
• LIVIA Medspa and Wellness operates as a cash-pay practice and does not bill insurance directly.
• Product purchases are final. Unopened products may be exchanged within 14 days with receipt.

6. Results & Disclaimers

Individual results may vary. While we strive for the best possible outcomes, no guarantees are made regarding the results of any treatment or procedure. Before-and-after photographs displayed on our website or materials are representative examples and do not guarantee similar results.

7. Intellectual Property

All content on this website — including text, images, graphics, logos, videos, and design elements — is the property of LIVIA Medspa and Wellness and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, LIVIA Medspa and Wellness and its practitioners shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless LIVIA Medspa and Wellness, its officers, practitioners, and employees from any claims, damages, or expenses arising from your violation of these Terms or your use of our services.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California. Any disputes shall be resolved in the courts located in Los Angeles County, California.

11. Modifications

We reserve the right to modify these Terms at any time. Updated terms will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.

12. Contact

For questions regarding these Terms of Service, please contact us:

• Email: hello@livia.com
• Phone: (818) 555-0000
• Location: Studio City, CA 91604